Pan Pacific Suzhou

Self Rated: 4.5 out of 5
259 Xin Shi Road, Suzhou, 215007, China
4.5 out of 5 rating 1377 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

A stay at Pan Pacific Suzhou places you in the heart of Suzhou, within a 5-minute drive of Pan Gate and Xuanmiao Temple. This 4.5-star hotel is 5.2 mi (8.3 km) from Jinji Lake and 1.4 mi (2.2 km) from Master of the Nets Garden.


Make yourself at home in one of the 480 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.


Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Enjoy international cuisine at Garden Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Suzhou? This hotel has facilities measuring 15070 square feet (1400 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Pan Gate - 1 km / 0.6 mi
Master of the Nets Garden - 2.2 km / 1.4 mi
Suzhou Embroidery Research Institute - 2.6 km / 1.6 mi
Metro Shopping Mall - 3.2 km / 2 mi
Suzhou University - 3.3 km / 2.1 mi
Xuanmiao Temple - 3.5 km / 2.2 mi
Shantang Street - 3.7 km / 2.3 mi
Pingjiang Street - 3.7 km / 2.3 mi
Suzhou Pingtan Museum - 3.8 km / 2.4 mi
Beisi Pagoda - 4.4 km / 2.7 mi
Lion Grove Garden - 4.9 km / 3 mi
Suzhou Museum - 4.9 km / 3.1 mi
Humble Administrator's Garden - 5.4 km / 3.3 mi
Suzhou Pingjiang Wanda Plaza - 6.9 km / 4.3 mi
In City Shopping Mall - 6.9 km / 4.3 mi

The nearest airports are:
Shanghai (SHA-Hongqiao Intl.) - 87 km / 54.1 mi
Wuxi (WUX-Shuofang) - 44.9 km / 27.9 mi

The preferred airport for Pan Pacific Suzhou is Shanghai (SHA-Hongqiao Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Pool access available from 6 AM to 11 PM.

  • Only registered guests are allowed in the guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).

  • Parking height restrictions apply.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Rollaway bed fee: CNY 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Computer station
  • -Free wired Internet
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Conference space
  • -Lockers available
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Pool sun loungers
  • -Children's club (free)
  • -Billiards or pool table
  • -Parking (limited spaces)
  • -Number of restaurants - 3
  • -Sauna
  • -Steam room
  • -Garden
  • -Picnic area
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 15070
  • -Elevator
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Indoor pool
  • -Conference space size (meters) - 1400
  • -Meeting rooms
  • -Wheelchair accessible parking