Eilan Hotel and Spa, Ascend Resort Collection

Self Rated: 4.5 out of 5
18603 La Cantera Terrace, San Antonio, TX, 78256, United States of America
4.4 out of 5 rating 732 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

Located in San Antonio, Eilan Hotel and Spa, Ascend Resort Collection is in a shopping district, a 3-minute drive from Six Flags Fiesta Texas and 7 minutes from The Shops of La Cantera. This 4.5-star resort is 1.8 mi (2.9 km) from The Rim Shopping Center and 3 mi (4.8 km) from University of Texas-San Antonio.

Rooms

Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a spa tub. Additional amenities at this Mediterranean resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy a meal at the restaurant or snacks in the resort's coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio? This resort has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Six Flags Fiesta Texas - 1.4 km / 0.9 mi
The Rim Shopping Center - 2 km / 1.2 mi
The Shops of La Cantera - 2.8 km / 1.7 mi
University of Texas-San Antonio - 4.1 km / 2.6 mi
Palmer Course at La Cantera - 4.5 km / 2.8 mi
Baptist Emergency Hospital - Hausman - 7.5 km / 4.6 mi
Leon Springs Dancehall - 8.9 km / 5.5 mi
USAA Corporate Office Headquarters - 9.2 km / 5.7 mi
Dub Farris Athletic Complex - 9.3 km / 5.8 mi
Friedrich Wilderness Park - 9.3 km / 5.8 mi
Huebner Oaks - 9.3 km / 5.8 mi
Cedar Creek Golf Course - 10.4 km / 6.5 mi
Ut Health - 10.6 km / 6.6 mi
LifeCare Hospitals of San Antonio - 11.5 km / 7.2 mi
Kindred Hospital San Antonio - 12.2 km / 7.6 mi

The preferred airport for Eilan Hotel and Spa, Ascend Resort Collection is San Antonio Intl. Airport (SAT) - 23.5 km / 14.6 mi

Check-in time starts at 4pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 for adults, USD 12 and USD 30 for children (approximately)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Free wired Internet
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Vending machine
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Pool sun loungers
  • -Outdoor tennis courts - 2
  • -One meeting room - 1
  • -Poolside bar - 1
  • -Wheelchair accessible (may have limitations)
  • -Outdoor furniture
  • -Conference space size (feet) - 11000
  • -Elevator
  • -Pool cabanas (surcharge)
  • -Tennis on site
  • -Conference space size (meters) - 1022
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk
  • -Valet for wheelchair-equipped vehicle
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available