Serena Palace Hotel

Self Rated: 3.0 out of 5
Boulevard de la Republique, Douala, 4330, Cameroon
2.0 out of 5 rating 4 reviews TripAdvisor Rating: 2.0

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Property Details

Property Location

With a stay at Serena Palace Hotel, you'll be centrally located in Douala, within a 10-minute drive of Port of Douala and La Nouvelle Liberte. This hotel is 1.3 mi (2.2 km) from Eko Market and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.

Rooms

Make yourself at home in one of the 73 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms with bathtubs are provided.

Amenities

Enjoy recreation amenities such as a health club or take in the view from a terrace. This Beaux Arts hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 9 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Eko Market - 1.3 km / 0.8 mi
La Nouvelle Liberte - 1.6 km / 1 mi
Cathedral of Saints Peter and Paul - 2 km / 1.2 mi
Stade de la Reunification - 2.1 km / 1.3 mi
Port of Douala - 3.8 km / 2.3 mi

The preferred airport for Serena Palace Hotel is Douala (DLA-Douala Intl.) - 7 km / 4.4 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Couples wishing to share a room must provide proof of marriage.

  • This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Designated smoking areas
  • -Television in common areas
  • -Free wired Internet
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Free airport transportation
  • -Health club
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Long-term parking (surcharge)
  • -Conference center
  • -One meeting room
  • -Area shuttle (surcharge)
  • -Free parking nearby
  • -Offsite parking reservations required
  • -Tours/ticket assistance
  • -Spa services on site
  • -Restaurant
  • -Elevator
  • -Coffee/tea in common areas
  • -Shopping center shuttle (surcharge)
  • -Wheelchair accessible parking