Hotel Villa Mercedes Palenque

Self Rated: 3.5 out of 5
Km 2.9 Carretera Palenque-Ruinas, Palenque, 29960, Mexico
4.2 out of 5 rating 238 reviews TripAdvisor Rating: 4.2

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Property Details

Property Location

With a stay at Hotel Villa Mercedes Palenque in Palenque, you'll be a 4-minute walk from Aluxes Eco Park and within a 5-minute drive of Museo de Sitio Palenque. This family-friendly hotel is 3.2 mi (5.1 km) from Pre-Hispanic City and National Park of Palenque and 6 mi (9.6 km) from Misol-Ha Waterfalls.

Rooms

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining

Grab a bite at La Foresta, a restaurant which features a bar and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Aluxes Eco Park - 0.3 km / 0.2 mi
Museo de Sitio Palenque - 3.7 km / 2.3 mi
Pre-Hispanic City and National Park of Palenque - 4.9 km / 3 mi
Misol-Ha Waterfalls - 9.6 km / 6 mi
Cascadas de Roberto Barrios - 32 km / 19.9 mi

The preferred airport for Hotel Villa Mercedes Palenque is Palenque, Chiapas (PQM-Palenque Intl.) - 6.2 km / 3.8 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 100 and MXN 145 per person (approximately)
  • Airport shuttle fee: MXN 500 per vehicle
  • Airport shuttle fee per child: MXN 0 (from 5 to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Television in common areas
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Children's pool
  • -Fitness facilities
  • -Laundry facilities
  • -Free self parking
  • -Business center
  • -Conference center
  • -Reception hall
  • -RV, bus, truck parking (surcharge)
  • -Pool umbrellas
  • -Airport transportation - drop-off (surcharge)
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Number of outdoor pools - 2
  • -Coffee shop or café - 1
  • -Restaurant
  • -Garden
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Express check-in
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking