Hotel Hacienda Don Juan

Self Rated: 3.0 out of 5
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristobal De Las Casas, 29290, Mexico
4.5 out of 5 rating 180 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

Located in San Cristobal de las Casas, Hotel Hacienda Don Juan is within a 15-minute drive of Arches of Carmen and Huitepec Ecological Reserve. This hotel is 2.2 mi (3.5 km) from San Cristobal de las Casas Cathedral and 1.6 mi (2.6 km) from Santo Domingo Handicraft Market.


Make yourself at home in one of the 29 individually decorated guestrooms. Rooms have private balconies. Complimentary wired Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


Grab dinner at Los Alamos, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.


Distances are displayed to the nearest 0.1 mile and kilometer.

Santo Domingo Handicraft Market - 2.7 km / 1.7 mi
Arches of Carmen - 2.8 km / 1.7 mi
Church of San Nicolás - 3 km / 1.9 mi
Museo de San Cristóbal - 3.1 km / 1.9 mi
Plaza de La Paz - 3.1 km / 1.9 mi
San Cristobal de las Casas Cathedral - 3.1 km / 1.9 mi
Church of San Cristobal - 3.1 km / 1.9 mi
Mesoamerican Museum of Jade - 3.2 km / 2 mi
Amber Museum of Chiapas - 3.4 km / 2.1 mi
Regional Costume Museum - 3.4 km / 2.1 mi
Huitepec Ecological Reserve - 3.4 km / 2.1 mi
Ex-Convent of Santo Domingo - 3.6 km / 2.2 mi
Mayan Textile Center - 3.6 km / 2.2 mi
Na Bolom Cultural Museum - 4.1 km / 2.5 mi
Guadalupe Church - 4.1 km / 2.5 mi

The preferred airport for Hotel Hacienda Don Juan is Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77.1 km / 47.9 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.

  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 120 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Free wired Internet
  • -Multilingual staff
  • -Coffee shop or café
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Restaurant
  • -Luggage storage
  • -Garden
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)