Sheraton Surabaya Hotel and Towers

Self Rated: 5.0 out of 5
Jalan Embong Malang 25-31, Surabaya, 60261, Indonesia
4.4 out of 5 rating 261 reviews TripAdvisor Rating: 4.4

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Property Details

Property Location

With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. This 5-star hotel is 3.5 mi (5.6 km) from Surabaya Town Square and 5.5 mi (8.8 km) from Royal Plaza Surabaya.

Rooms

Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Dining

Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.7 km / 0.4 mi
Grahadi - 0.8 km / 0.5 mi
Joko Dolog Statue - 0.9 km / 0.6 mi
BG Junction - 1.2 km / 0.7 mi
Sharp Bamboo Monument - 1.4 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.5 km / 0.9 mi
Submarine Monument (Monumen Kapal Selam) - 1.7 km / 1.1 mi
World Trade Centre - 1.7 km / 1.1 mi
Grand City Surabaya - 2 km / 1.2 mi
Heroic Monument - 2.2 km / 1.4 mi
Surabaya Grand Mosque - 2.2 km / 1.4 mi
Cheng Hoo Mosque - 2.2 km / 1.4 mi
Gelora 10 November Stadium - 3 km / 1.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 3.2 km / 2 mi
Red Bridge - 3.3 km / 2.1 mi

The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 20 km / 12.4 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 312180 per person (approximately)
  • Airport shuttle fee: IDR 460000 per vehicle (one way)
  • Self parking fee: IDR 50000 per stay
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Free newspapers in lobby
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Conference center
  • -Tours/ticket assistance
  • -Spa services on site
  • -Outdoor tennis court
  • -Number of restaurants - 3
  • -Valet parking (surcharge)
  • -Sauna
  • -Steam room
  • -Garden
  • -Ballroom
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Tennis on site
  • -Meeting rooms
  • -Wheelchair accessible path of travel