Hotel Villa Mercedes

Self Rated: 3.0 out of 5
Diagonal Hermanos Paniagua 32, San Cristobal De Las Casas, 29264, Mexico
4.1 out of 5 rating 97 reviews TripAdvisor Rating: 4.1

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Property Details

Property Location

Located in San Cristobal de las Casas, Hotel Villa Mercedes is in the historical district, within a 10-minute drive of Amber Museum of Chiapas and Mesoamerican Museum of Jade. This hotel is 1.5 mi (2.4 km) from Plaza de La Paz and 1.7 mi (2.7 km) from Santo Domingo Handicraft Market.


Stay in one of 83 guestrooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.


Treat yourself with massages and facials. Additional amenities at this Colonial hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Grab a bite at La Chimenea, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Cristobal de las Casas? This hotel has facilities measuring 4408 square feet (409.5 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Huitepec Ecological Reserve - 0.7 km / 0.5 mi
Amber Museum of Chiapas - 1.4 km / 0.9 mi
Regional Costume Museum - 1.4 km / 0.9 mi
Church of San Cristobal - 1.5 km / 0.9 mi
Plaza de La Paz - 1.8 km / 1.1 mi
Museo de San Cristóbal - 1.8 km / 1.1 mi
Mesoamerican Museum of Jade - 1.8 km / 1.1 mi
San Cristobal de las Casas Cathedral - 1.8 km / 1.1 mi
Church of San Nicolás - 1.9 km / 1.2 mi
Arches of Carmen - 2 km / 1.2 mi
Santo Domingo Handicraft Market - 2.1 km / 1.3 mi
Ex-Convent of Santo Domingo - 2.3 km / 1.4 mi
Mayan Textile Center - 2.3 km / 1.4 mi
Na Bolom Cultural Museum - 3 km / 1.9 mi
Guadalupe Church - 3.3 km / 2 mi

The preferred airport for Hotel Villa Mercedes is Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 75.8 km / 47.1 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 155 for adults and MXN 90 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Television in common areas
  • -Shopping on site
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Free long-term parking
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Use of nearby fitness center (discount)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Sauna
  • -Garden
  • -Number of meeting rooms - 3
  • -Conference space size (feet) - 4408
  • -Conference space size (meters) - 409.5
  • -Fireplace in lobby
  • -Free RV, bus, truck parking
  • -Number of restaurants - 2
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Wheelchair accessible parking