Four Seasons Hotel Hangzhou at West Lake

Self Rated: 5.0 out of 5
5 Lingyin Road, Hangzhou, 310013, China
4.9 out of 5 rating 143 reviews TripAdvisor Rating: 4.9
Property Details

Property Location

Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 2-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. This 5-star hotel is 0.6 mi (0.9 km) from Quyuan Park and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.

Rooms

Make yourself at home in one of the 78 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 5543 square feet (515 square meters), including conference space. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hangzhou Botanical Garden - 0.2 km / 0.1 mi
Yui Fei Temple - 0.9 km / 0.6 mi
Quyuan Park - 1.3 km / 0.8 mi
Su Di Causeway - 1.4 km / 0.9 mi
Zhejiang University - 1.5 km / 0.9 mi
Solitary Hill - 1.5 km / 0.9 mi
Xiling Seal Engraves Society - 1.5 km / 1 mi
West Lake - 1.8 km / 1.1 mi
Ruan Gong Islet - 2 km / 1.3 mi
Zhongshan Park - 2.1 km / 1.3 mi
Zhejiang Museum - 2.1 km / 1.3 mi
Autumn Moon Over the Calm Lake - 2.3 km / 1.4 mi
West Lake Expo Museum - 2.4 km / 1.5 mi
Yellow Dragon Sports Center - 2.4 km / 1.5 mi
Three Pools Mirroring the Moon - 2.5 km / 1.5 mi

The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 33.8 km / 21 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 per person (approximately)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Free WiFi
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)
  • -Children's games
  • -Conference space size (feet) - 5543
  • -Conference space size (meters) - 515
  • -Elevator
  • -Number of restaurants - 2
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk
  • -Wheelchairs available on site
  • -Stair-free path to entrance
  • -Lifeguard on site
  • -Wheelchair accessible parking
  • -Hiking/biking trails nearby
  • -Free bicycles on site