Grand Hyatt Hangzhou

Self Rated: 5.0 out of 5
28 Hu Bin Road, Hangzhou, 310007, China
4.2 out of 5 rating 305 reviews TripAdvisor Rating: 4.2

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Property Details

Property Location

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This 5-star hotel is 1.2 mi (1.9 km) from Wushan Night Market and 1.5 mi (2.5 km) from Wulin Square.

Rooms

Make yourself at home in one of the 388 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite at Grand Hyatt Steakhouse, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.1 km / 0.1 mi
Broken Bridge - 0.8 km / 0.5 mi
No.2 Park - 1 km / 0.6 mi
Former Residence of Sha Menghai - 1 km / 0.6 mi
Xihu Tiandi - 1.1 km / 0.7 mi
Wushan Night Market - 1.5 km / 1 mi
China Academy of Art - 1.6 km / 1 mi
Zhejiang University First Affiliated Hospital - 1.9 km / 1.2 mi
Baochu Pagoda - 2 km / 1.2 mi
Liulang Wenying Park - 2 km / 1.3 mi
Wushan Square - 2.1 km / 1.3 mi
Museum of Traditional Chinese Medicine - 2.1 km / 1.3 mi
Westlake Yintai Commercial Center - 2.2 km / 1.3 mi
Precious Stone Hill - 2.2 km / 1.4 mi
Hangzhou Opera - 2.2 km / 1.4 mi

The preferred airport for Grand Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 29.7 km / 18.4 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

  • Parking height restrictions apply.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 194 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 288 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Limo or Town Car service available
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Conference center
  • -One meeting room
  • -Train station pickup (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Sauna
  • -Steam room
  • -Ballroom
  • -Elevator
  • -Number of restaurants - 5
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Indoor pool
  • -Wheelchair accessible path of travel