El Sueño Hotel & Spa

Self Rated: 4.0 out of 5
9 Oriente No. 12 Centro Histórico, Puebla, 72500, Mexico
4.4 out of 5 rating 176 reviews TripAdvisor Rating: 4.4

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Property Details

Property Location

With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, just a 4-minute walk from Puebla Cathedral and 6 minutes by foot from Zocalo Square. This 4-star hotel is 12.2 mi (19.7 km) from Africam Safari and 2.5 mi (4 km) from Fort Loreto.

Rooms

Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Dining

Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to noon.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Amparo Museum - 0.3 km / 0.2 mi
Puebla Cathedral - 0.3 km / 0.2 mi
Profetica - 0.4 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Zocalo Square - 0.5 km / 0.3 mi
Bello Museum - 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum - 0.7 km / 0.4 mi
Santo Domingo Church - 0.7 km / 0.5 mi
Street of Candies - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Guardian Angel - 0.9 km / 0.5 mi

The preferred airport for El Sueño Hotel & Spa is Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39.5 km / 24.5 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Children 18 years old and younger are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 480 per vehicle
  • Airport shuttle fee per child: MXN 0.00
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Multilingual staff
  • -Library
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Bar/lounge
  • -Free breakfast
  • -24-hour front desk
  • -Smoke-free property
  • -Free WiFi
  • -Spa treatment room(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -One meeting room
  • -Tours/ticket assistance
  • -Airport transportation - drop-off (surcharge)
  • -Spa services on site
  • -Full-service spa
  • -Free valet parking
  • -Number of restaurants - 2
  • -Luggage storage
  • -Rooftop terrace
  • -Indoor pool