Sheraton Ambassador Hotel

Self Rated: 4.0 out of 5
Av Hidalgo 310 Oriente, Monterrey, 64000, Mexico
3.5 out of 5 rating 369 reviews TripAdvisor Rating: 3.5
Property Details

Property Location

A stay at Sheraton Ambassador Hotel places you in the heart of Monterrey, within a 10-minute walk of Macroplaza and Barrio Antiguo. This 4-star hotel is 0.7 mi (1.1 km) from Santa Lucia Riverwalk and 4.6 mi (7.4 km) from Fundidora Park.


Stay in one of 229 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.


Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Monterrey? This hotel has facilities measuring 9688 square feet (900 square meters), including conference space. Limited parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Mexico - 0.2 km / 0.1 mi
Auditorium Pabellón M - 0.4 km / 0.2 mi
Museo Metropolitano de la Ciudad de Monterrey - 0.4 km / 0.3 mi
Museo de Arte Contemporaneo (MARCO) - 0.5 km / 0.3 mi
Metropolitan Cathedral of Our Lady of Monterrey - 0.5 km / 0.3 mi
Palacio Municipal - 0.5 km / 0.3 mi
Casino Monterrey - 0.5 km / 0.3 mi
Faro de Comercio - 0.5 km / 0.3 mi
Plaza Zaragoza - 0.5 km / 0.3 mi
Macroplaza - 0.6 km / 0.4 mi
Barrio Antiguo - 0.7 km / 0.4 mi
Museo de la Casa de los Titeres - 0.7 km / 0.4 mi
Capilla de los Dulces Nombres - 0.7 km / 0.5 mi
Iglesia Sagrado Corazon de Jesus - 1 km / 0.6 mi
Pinacoteca de Nuevo Leon - 1.1 km / 0.7 mi

The preferred airport for Sheraton Ambassador Hotel is Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) - 31.7 km / 19.7 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 300 for adults and MXN 150 for children (approximately)
  • Fee for in-room wireless Internet: MXN 30 per day (rates may vary)
  • Valet parking fee: MXN 110 per night (in/out privileges)
  • Pet fee: MXN 700 per pet, per stay plus MXN 1330 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -24-hour fitness facilities
  • -24-hour business center
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Concierge services
  • -Bar/lounge
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Multilingual staff
  • -Coffee shop or café
  • -Parking (limited spaces)
  • -Number of meeting rooms - 11
  • -Conference space size (meters) - 900
  • -Conference space size (feet) - 9688
  • -Restaurant
  • -Express check-out
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Ballroom
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Visual alarms in hallways
  • -Food and water bowls