Holiday Inn Hotel & Suites Charleston West

Self Rated: 3.5 out of 5
400 Second Ave, South Charleston, WV, 25303, United States of America
4.2 out of 5 rating 680 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West is in the business district, a 5-minute drive from Charleston Civic Center and 8 minutes from Charleston Town Center. This hotel is 5.1 mi (8.2 km) from University of Charleston and 9.8 mi (15.8 km) from Mardi Gras Casino.

Rooms

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Amenities

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining

Enjoy American cuisine at Mosa Cafe and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Thomas Health System - 4.2 km / 2.6 mi
Charleston Civic Center - 5.4 km / 3.4 mi
Haddad Riverfront Park - 5.9 km / 3.7 mi
Charleston Town Center - 6.3 km / 3.9 mi
Avampato Discovery Museum - 6.7 km / 4.1 mi
CAMC General Hospital - 7.4 km / 4.6 mi
Southridge Center - 7.4 km / 4.6 mi
Clay Center for the Arts and Sciences - 7.6 km / 4.7 mi
University of Charleston - 8.2 km / 5.1 mi
Appalachian Power Park - 8.5 km / 5.3 mi
West Virginia State Museum - 9 km / 5.6 mi
West Virginia State Capitol Building - 9 km / 5.6 mi
Mardi Gras Casino - 15.8 km / 9.8 mi
Ridenour Memorial Park - 18.5 km / 11.5 mi
Kanawha State Forest - 19.8 km / 12.3 mi

The preferred airport for Holiday Inn Hotel & Suites Charleston West is Charleston, WV (CRW-Yeager) - 13.4 km / 8.3 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Pool access available from 6:00 AM to midnight.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.99 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Free area shuttle
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Gift shops or newsstand
  • -Free WiFi
  • -Free airport transportation
  • -Fitness facilities
  • -Garden
  • -Picnic area
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Swimming pool
  • -Arcade/game room
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)
  • -Outdoor furniture
  • -Conference space size (feet) - 10000
  • -Elevator
  • -Coffee/tea in common areas
  • -Free RV, bus, truck parking
  • -Indoor pool
  • -Assistive listening devices available