Dedeman Palandoken Resort Hotel

Self Rated: 4.0 out of 5
Palandoken Kayak Merkezi PK :115, Erzurum, Turkey
3.7 out of 5 rating 32 reviews TripAdvisor Rating: 3.7
Property Details

Property Location

With a stay at Dedeman Palandoken Resort Hotel in Erzurum (Palandöken), you'll be a 1-minute drive from Palandöken Mountain and 9 minutes from Ataturk House Museum. This 4-star hotel is 5 mi (8.1 km) from Erzurum Archaeology Museum and 5.1 mi (8.2 km) from Erzurum State Theatre.

Rooms

Stay in one of 187 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and a 24-hour health club. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Stop by the hotel's restaurant, Ana Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary local cuisine breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Erzurum? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palandöken Mountain - 0.2 km / 0.1 mi
Ataturk House Museum - 7.5 km / 4.7 mi
Yakutiye Medresesi - 7.9 km / 4.9 mi
Erzurum Archaeology Museum - 8.1 km / 5 mi
Erzurum State Theatre - 8.2 km / 5.1 mi
Twin Minaret Madrasa - 8.4 km / 5.2 mi
Three Tombs - 8.4 km / 5.2 mi
Great Mosque - 8.4 km / 5.2 mi
Erzurum Citadel - 8.5 km / 5.3 mi
Rüstem Pasha Caravanserai - 8.6 km / 5.4 mi
Lala Mustafa Pasa Mosque - 8.8 km / 5.5 mi
Abdurrahman Gazi Tomb - 12.5 km / 7.7 mi
Aziziye Bastion - 15 km / 9.3 mi

The preferred airport for Dedeman Palandoken Resort Hotel is Erzurum (ERZ) - 20.6 km / 12.8 mi

Check-in time starts at 12pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, vehicles are disinfected prior to valet parking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Hot springs access available from 9:00 AM to 8:00 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast and through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Restaurant
  • -Free breakfast
  • -Coffee shop or café
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Ski storage
  • -Free WiFi
  • -Children's pool
  • -Sauna
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Free long-term parking
  • -Conference space
  • -One meeting room
  • -Ski-in/ski-out access
  • -Full-service spa
  • -Turkish bath/Hammam
  • -24-hour health club
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Billiards or pool table
  • -Nightclub
  • -Parking (limited spaces)
  • -Number of bars/lounges - 2
  • -Ski passes available
  • -Infant/toddler toys
  • -Children's games
  • -Conference space size (meters) - 200
  • -Conference space size (feet) - 2153
  • -Couples/private dining
  • -Proposal/romance packages available
  • -Elevator
  • -Designer stores on site
  • -Coffee/tea in common areas
  • -Free RV, bus, truck parking
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Supervised childcare/activities (free)
  • -Hiking/biking trails nearby