Krystal Ixtapa

Self Rated: 3.0 out of 5
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, 40880, Mexico
3.5 out of 5 rating 1907 reviews TripAdvisor Rating: 3.5
Property Details

Property Location

When you stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, within a 10-minute drive of El Palmar Beach and Zihuatanejo Bay. This beach resort is 6 mi (9.7 km) from La Ropa Beach and 5.2 mi (8.3 km) from Ixtapa Island.

Rooms

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Palmar Beach - 0.1 km / 0.1 mi
Delfiniti - 0.5 km / 0.3 mi
Magic World Aquapark - 0.7 km / 0.4 mi
Marina Ixtapa - 1.2 km / 0.7 mi
Ixtapa Golf Course - 1.5 km / 0.9 mi
Marina Ixtapa Golf Club - 2.1 km / 1.3 mi
Vista Hermosa Beach - 2.6 km / 1.6 mi
Principal Beach - 7.8 km / 4.9 mi
Playa Contramar - 7.9 km / 4.9 mi
Contramar Beach - 8.3 km / 5.1 mi
Playa Azul Grand - 8.3 km / 5.2 mi
Ixtapa Island - 8.3 km / 5.2 mi
Zihuatanejo Bay - 8.3 km / 5.2 mi
Playa Azul Grand - 8.3 km / 5.2 mi
Quieta Beach - 8.5 km / 5.3 mi

The preferred airport for Krystal Ixtapa is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18.3 km / 11.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Pool access available from 9 AM to 8 PM.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Breakfast available (surcharge)
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -Hair salon
  • -Outdoor pool
  • -Fitness facilities
  • -Luggage storage
  • -Multilingual staff
  • -Shopping on site
  • -Waterslide
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Meeting rooms
  • -Beach towels
  • -Reception hall
  • -Supervised childcare/activities (surcharge)
  • -Beach umbrellas
  • -Beach sun loungers
  • -Number of restaurants - 3
  • -Number of bars/lounges - 2
  • -Elevator