Hotel Casona del Lago

Self Rated: 3.0 out of 5
Calle Litoral, Santa Elena, 01010, Guatemala
4.0 out of 5 rating 284 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

Located in Santa Elena, Hotel Casona del Lago is on a lake, within a 5-minute walk of Lake Petén Itzá and Maya Mall. This hotel is 0.4 mi (0.6 km) from Central Park and 0.8 mi (1.3 km) from Santa Barbara Island Museum.

Rooms

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Dining

Satisfy your appetite at Las Ninfas, a restaurant which features a bar/lounge and a pool view.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Petén Itzá - 0.1 km / 0.1 mi
Maya Mall - 0.3 km / 0.2 mi
Central Park - 0.4 km / 0.2 mi
Flores Dock - 1 km / 0.6 mi
Las Guacamayas Biological Station - 1.1 km / 0.7 mi
Santa Barbara Island Museum - 1.4 km / 0.9 mi
Petencito Zoo - 3.3 km / 2 mi
Maya Biosphere Reserve - 22.9 km / 14.2 mi
Biotopo Cerro Cahui - 34.7 km / 21.5 mi

The preferred airport for Hotel Casona del Lago is Flores (FRS-Mundo Maya Intl.) - 2.8 km / 1.8 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available through room service.


If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Conference space
  • -Outdoor pool
  • -Bar/lounge
  • -Business center
  • -Free newspapers in lobby
  • -Computer station
  • -Multilingual staff
  • -Banquet hall
  • -One meeting room
  • -Terrace
  • -Conference center
  • -Designated smoking areas
  • -Free grocery shopping service
  • -Tours/ticket assistance
  • -Airport transportation - drop-off (surcharge)
  • -Restaurant
  • -Luggage storage
  • -Elevator
  • -Wheelchair accessible – no