Porta Hotel del Lago

Self Rated: 3.5 out of 5
2a Avenida 06-17 Zona 2, Panajachel, Guatemala
4.0 out of 5 rating 780 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Porta Hotel del Lago in Panajachel, you'll be on a lake, just a 4-minute walk from La Galeria and 6 minutes by foot from Azul Maya Archaeological Museum. This family-friendly hotel is 0.3 mi (0.6 km) from Casa Cakchiquel Arts Center and 0.7 mi (1.2 km) from Church of Saint Francis.

Rooms

Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Panajachel? This hotel has facilities measuring 4725 square feet (439 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Galeria - 0.4 km / 0.2 mi
Azul Maya Archaeological Museum - 0.5 km / 0.3 mi
Casa Cakchiquel Arts Center - 0.6 km / 0.3 mi
Church of Saint Francis - 1.2 km / 0.7 mi
Panajachel Municipal Market - 1.3 km / 0.8 mi
San Jorge Lookout - 4.4 km / 2.7 mi
Toliman Volcano - 35.6 km / 22.1 mi
Cojolya Museum - 41.3 km / 25.7 mi
Central Park - 41.4 km / 25.7 mi
St. James the Apostle Church - 41.5 km / 25.8 mi

The nearest airports are:
Guatemala City (GUA-La Aurora Intl.) - 116 km / 72.1 mi
Quetzaltenango (AAZ-Los Altos) - 86.5 km / 53.8 mi

The preferred airport for Porta Hotel del Lago is Guatemala City (GUA-La Aurora Intl.).

Check-in time starts at 3pm. Check-out time is 1pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available through room service.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day

  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Terrace
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Business center
  • -Conference space
  • -Conference center
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Restaurant
  • -Sauna
  • -Garden
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 4725
  • -Conference space size (meters) - 439
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Supervised childcare/activities (free)
  • -Meeting rooms
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Food and water bowls
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking