Alpenpalace Luxury Hideaway & Spa Retreat

Self Rated: 5.0 out of 5
Via Gisse 32, Valle Aurina, 39030, Italy
4.5 out of 5 rating 409 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

Located in Valle Aurina, Alpenpalace Luxury Hideaway & Spa Retreat is in the mountains, a 3-minute drive from Speikboden Ski Area and 6 minutes from Klausberg Ski Area. This 5-star hotel is 2.8 mi (4.5 km) from High Alps Nature Park Zillertal Alps and 3.5 mi (5.6 km) from Castle Tures.

Rooms

Make yourself at home in one of the 29 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a health club, and a waterslide. This hotel also features complimentary wireless Internet access, concierge services, and ski storage.

Dining

Grab a bite at Aurea Vallis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolomites - 0.1 km / 0.1 mi
Maranatha Folk Art & Nativity Museum - 1.5 km / 0.9 mi
Speikboden Ski Area - 3.5 km / 2.2 mi
Speikboden Gondola - 4.1 km / 2.5 mi
High Alps Nature Park Zillertal Alps - 4.5 km / 2.8 mi
Castle Tures - 5.6 km / 3.5 mi
Klausberg Ski Area - 6 km / 3.7 mi
Klausberg Gondola - 6 km / 3.8 mi
Cascade Sand in Taufers - 7.3 km / 4.5 mi
Riva Waterfalls - 9 km / 5.6 mi
Brunico Parish Church - 20.8 km / 12.9 mi
Ursuline Church - 20.8 km / 12.9 mi
South Tyrolean Folklore Museum - 21 km / 13 mi
Messner Mountain Museum Ripa - 21.3 km / 13.2 mi
Brunico War Cemetery - 21.3 km / 13.2 mi

The preferred airport for Alpenpalace Luxury Hideaway & Spa Retreat is Innsbruck (INN-Kranebitten) - 125.4 km / 77.9 mi

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 8 per day
  • Pet fee: EUR 20.00
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Free newspapers in lobby
  • -Ski shuttle
  • -Shopping on site
  • -Bar/lounge
  • -Snack bar/deli
  • -Free breakfast
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Spa tub
  • -Spa treatment room(s)
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Tours/ticket assistance
  • -Front desk (limited hours)
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Number of indoor pools - 3
  • -Ski storage
  • -Electric car charging station
  • -Valet parking (surcharge)
  • -Sauna
  • -Steam room
  • -Waterslide
  • -Garden
  • -Elevator
  • -Coffee/tea in common areas
  • -Fireplace in lobby
  • -Free train station pickup
  • -Number of restaurants - 2
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Assistive listening devices available