Sheraton Hanoi Hotel

Self Rated: 5.0 out of 5
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000, Vietnam
4.2 out of 5 rating 328 reviews TripAdvisor Rating: 4.2

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Property Details

Property Location

With a stay at Sheraton Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. This 5-star hotel is 2.2 mi (3.6 km) from Ho Chi Minh Mausoleum and 2.9 mi (4.7 km) from Temple of Literature.

Rooms

Make yourself at home in one of the 299 air-conditioned rooms featuring minibars. Your room comes with a Select Comfort bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite at Chime, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel has facilities measuring 14854 square feet (1380 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.1 km / 0.1 mi
Syrena Shopping Center - 0.7 km / 0.4 mi
Tran Quoc Pagoda - 2.1 km / 1.3 mi
Trinh Cong Son Walking Street - 2.5 km / 1.6 mi
Quan Thanh Temple - 2.6 km / 1.6 mi
Ho Tay Water Park - 2.6 km / 1.6 mi
Rising Sun Park - 2.9 km / 1.8 mi
Hanoi Botanical Garden - 3.1 km / 1.9 mi
Cua Bac Church - 3.1 km / 1.9 mi
Presidential Palace - 3.2 km / 2 mi
Hang Dau Water Tower - 3.3 km / 2.1 mi
Ba Dinh Square - 3.3 km / 2.1 mi
Ho Chi Minh Mausoleum - 3.4 km / 2.1 mi
Thang Long Citadel - 3.6 km / 2.3 mi
One Pillar Pagoda - 3.7 km / 2.3 mi

The preferred airport for Sheraton Hanoi Hotel is Hanoi (HAN-Noi Bai Intl.) - 21.3 km / 13.3 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Clothing is optional at this property.

  • Couples wishing to share a room must provide proof of marriage.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Free in-room WiFi has a 3-device limit.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Shopping on site
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Conference center
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Sauna
  • -Steam room
  • -Garden
  • -Ballroom
  • -Conference space size (feet) - 14854
  • -Conference space size (meters) - 1380
  • -Elevator
  • -Coffee/tea in common areas
  • -Number of restaurants - 2
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage