Hanoi Serendipity Hotel

Self Rated: 3.0 out of 5
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000, Vietnam
4.5 out of 5 rating 301 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

A stay at Hanoi Serendipity Hotel places you in the heart of Hanoi, within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. This hotel is 1.4 mi (2.2 km) from Temple of Literature and 1.8 mi (2.8 km) from Ho Chi Minh Mausoleum.

Rooms

Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and plasma televisions. Computers with complimentary wired and wireless Internet keep you connected, and cable programming is available for entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

Dining

At Hanoi Serendipity Hotel, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 157500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -Accessible bathroom
  • -Free WiFi
  • -Elevator/lift
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Multilingual staff
  • -Front desk (limited hours)
  • -Dry cleaning/laundry service
  • -Tours/ticket assistance
  • -Luggage storage
  • -Train station pickup (surcharge)
  • -Safe-deposit box at front desk
  • -Express check-out
  • -24-hour business center
  • -Express check-in
  • -Free wired Internet