Protea Hotel Fire & Ice by Marriott Cape Town

Self Rated: 4.0 out of 5
New Church & Victoria Street, Tamboerskloof, Cape Town, 8018, South Africa

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Property Details

Property Location

A stay at Protea Hotel Fire & Ice by Marriott Cape Town places you in the heart of Cape Town, within a 15-minute walk of South African National Gallery and Greenmarket Square. This 4-star hotel is 2.9 mi (4.7 km) from Table Mountain and 1.5 mi (2.3 km) from Cape Town International Convention Centre.

Rooms

Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and iPod docking stations. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and a television in a common area. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Dining

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

Important Information

Please note, there is important information about this property to know before you arrive.


National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 195 per person (approximately)
  • Airport shuttle fee: ZAR 450 per person (one way)
  • Self parking fee: ZAR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A 1 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed until 05 January 2019 (date subject to change):

  • Spa

Features
  • -Restaurant
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Free reception
  • -Bar/lounge
  • -Babysitting or childcare
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Poolside bar
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Casino shuttle (surcharge)
  • -Shopping center shuttle (surcharge)
  • -Conference center
  • -Self parking (surcharge)
  • -Rooftop terrace
  • -Luggage storage
  • -Train station pickup (surcharge)
  • -Beach shuttle (surcharge)
  • -Pool sun loungers
  • -RV, bus, truck parking (surcharge)
  • -Free parking nearby
  • -Babysitting or childcare (surcharge)
  • -24-hour front desk
  • -Express check-out
  • -Express check-in
  • -Outdoor pool
  • -Television in common areas
  • -Coffee/tea in common areas