Neptune Hotels Resort, Convention Centre & Spa

Self Rated: 5.0 out of 5
Mastichari, Kos, 853 02, Greece
4.5 out of 5 rating 727 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

When you a stay at Neptune Hotels Resort, Convention Centre & Spa in Kos, you'll be on the beach, just steps from Hippocrates Garden Cultural Center and Mastichari Beach. This 5-star hotel is 9.1 mi (14.6 km) from Tigaki Beach and 11.5 mi (18.5 km) from Paradise Beach.

Rooms

Make yourself at home in one of the 569 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining

Enjoy international cuisine at Proteas, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 8 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hippocrates Garden Cultural Center - 0.1 km / 0.1 mi
Mastichari Beach - 0.1 km / 0.1 mi
Lido Waterpark - 3.2 km / 2 mi
Neptune Hotel Strand - 5.4 km / 3.4 mi
Antimachia Castle - 8.2 km / 5.1 mi
Marmari Beach - 9.9 km / 6.2 mi
Plaka Forest - 10.6 km / 6.6 mi
Igroviotopos Alikis - 11.7 km / 7.3 mi
Kardamena Port - 12.6 km / 7.8 mi
Castle Palaio Pyli - 13.5 km / 8.4 mi
Tigaki Beach - 14.6 km / 9.1 mi
Lakitira Beach - 14.9 km / 9.2 mi
Robinson Club Daidalos - 15.1 km / 9.4 mi
Maritime Museum of Kalymnos - 15.3 km / 9.5 mi
Paschalis Beach - 15.3 km / 9.5 mi

The nearest airports are:
Kos (KGS-Kos Island Intl.) - 7 km / 4.4 mi
Kalymnos (JKL-Kalymnos Island National) - 20.6 km / 12.8 mi
Leros Island (LRS) - 60.6 km / 37.7 mi

The preferred airport for Neptune Hotels Resort, Convention Centre & Spa is Kos (KGS-Kos Island Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Computer station
  • -Free wired Internet
  • -Shopping on site
  • -Snack bar/deli
  • -Free breakfast
  • -Coffee shop or café
  • -24-hour front desk
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Designated smoking areas (fines apply)
  • -Lockers available
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (free)
  • -Billiards or pool table
  • -Free water park access
  • -Beach sun loungers
  • -Beach umbrellas
  • -Outdoor tennis courts - 4
  • -Breakfast service
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Waterslide
  • -Garden
  • -Number of outdoor pools - 4
  • -Number of restaurants - 4
  • -Number of poolside bars - 2
  • -Wheelchair accessible (may have limitations)
  • -Number of bars/lounges - 8
  • -Elevator
  • -Conference space size (meters) - 1775
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Express check-in
  • -Express check-out
  • -Indoor pool
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking