Regency Inn & Suites

Self Rated: 2.0 out of 5
21 Baldwin Street, West Springfield, MA, 01089, United States of America
4.0 out of 5 rating 395 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

When you stay at Regency Inn & Suites in West Springfield, you'll be in the business district, within a 5-minute drive of MassMutual Center and MGM Springfield. This hotel is 2 mi (3.3 km) from Naismith Memorial Basketball Hall of Fame and 4.3 mi (6.9 km) from Six Flags New England.


Make yourself at home in one of the 48 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.


Continental breakfasts are served on weekends from 7:30 AM to 9:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Eastern States Exposition - 0.2 km / 0.1 mi
Josiah Day House - 2.2 km / 1.4 mi
MassMutual Center - 3 km / 1.9 mi
Springfield Museums - 3 km / 1.9 mi
Quadrangle - 3.1 km / 1.9 mi
MGM Springfield - 3.2 km / 2 mi
Dr. Seuss National Memorial - 3.4 km / 2.1 mi
Springfield City Library - 3.4 km / 2.1 mi
Springfield Science Museum - 3.4 km / 2.1 mi
Naismith Memorial Basketball Hall of Fame - 3.5 km / 2.1 mi
Springfield Armory - 4.3 km / 2.7 mi
Titanic Museum - 4.5 km / 2.8 mi
Forest Park - 6.7 km / 4.2 mi
Zoo in Forest Park and Education Center - 6.7 km / 4.2 mi
Six Flags New England - 6.9 km / 4.3 mi

The nearest airports are:
Hartford, CT (BDL-Bradley Intl.) - 21.7 km / 13.5 mi
Westfield, MA (BAF-Barnes Municipal) - 28 km / 17.4 mi

The preferred airport for Regency Inn & Suites is Hartford, CT (BDL-Bradley Intl.).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Tax ID - C0008033250.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 48.00 for adults, USD 12.00 and USD 48.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.00 per night (rates may vary)
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Offsite parking discounted rates available
  • -Free self parking
  • -24-hour business center
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -24-hour front desk
  • -Breakfast available (surcharge)
  • -Conference space
  • -Long-term parking (surcharge)
  • -Television in common areas
  • -Computer station
  • -Conference center
  • -Library
  • -Parking (limited spaces)
  • -Tours/ticket assistance
  • -Free parking nearby
  • -Offsite parking reservations required
  • -Conference space size (feet) - 800
  • -Conference space size (meters) - 74
  • -Express check-out
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking