Regency Inn & Suites

Self Rated: 2.0 out of 5
21 Baldwin Street, West Springfield, MA, 01089, United States of America
3.1 out of 5 rating 464 reviews TripAdvisor Rating: 3.1

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Property Details

Property Location

When you stay at Regency Inn & Suites in West Springfield, you'll be in the business district, within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. This hotel is 9.7 mi (15.5 km) from Volleyball Hall of Fame and 1.9 mi (3.1 km) from MGM Springfield.


Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.


A complimentary continental breakfast is served on weekdays from 7:30 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Eastern States Exposition - 0.2 km / 0.1 mi
Josiah Day House - 2.2 km / 1.4 mi
MassMutual Center - 3 km / 1.9 mi
Springfield Museums - 3 km / 1.9 mi
Quadrangle - 3.1 km / 1.9 mi
MGM Springfield - 3.2 km / 2 mi
Dr. Seuss National Memorial - 3.4 km / 2.1 mi
Springfield City Library - 3.4 km / 2.1 mi
Springfield Science Museum - 3.4 km / 2.1 mi
Naismith Memorial Basketball Hall of Fame - 3.5 km / 2.1 mi
Springfield Armory - 4.3 km / 2.7 mi
Titanic Museum - 4.5 km / 2.8 mi
Six Flags New England - 6.9 km / 4.3 mi
Indian Motorcycle Museum - 7.8 km / 4.8 mi
Zoo in Forest Park and Education Center - 7.9 km / 4.9 mi

The nearest airports are:
Hartford, CT (BDL-Bradley Intl.) - 21.7 km / 13.5 mi
Westfield, MA (BAF-Barnes Municipal) - 16.9 km / 10.5 mi

The preferred airport for Regency Inn & Suites is Hartford, CT (BDL-Bradley Intl.).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Accessible bathroom
  • -In-room accessibility
  • -Library
  • -Television in common areas
  • -Computer station
  • -Free wired Internet
  • -Free breakfast
  • -24-hour front desk
  • -Smoke-free property
  • -Free WiFi
  • -24-hour fitness facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Long-term parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Free parking nearby
  • -Offsite parking reservations required
  • -Tours/ticket assistance
  • -Parking (limited spaces)
  • -Conference space size (feet) - 800
  • -Conference space size (meters) - 74
  • -Coffee/tea in common areas
  • -Offsite parking discounted rates available
  • -Express check-out
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking