Best Western Hospitality Hotel & Suites

Self Rated: 2.5 out of 5
5500 28th Street SE, Grand Rapids, MI, 49512, United States of America
3.9 out of 5 rating 1467 reviews TripAdvisor Rating: 3.9
Property Details

Property Location

When you stay at Best Western Hospitality Hotel & Suites in Grand Rapids, you'll be near the airport, within a 15-minute drive of Van Andel Arena and Calvin College. This hotel is 10.4 mi (16.7 km) from Public Museum of Grand Rapids and 11.7 mi (18.8 km) from Downtown Market.

Rooms

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 3 miles.

Dining

Take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held on select days.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Patterson Ice Center - 1.8 km / 1.1 mi
Centerpointe Mall - 3.8 km / 2.4 mi
Woodland Mall - 4.6 km / 2.8 mi
Watermark Country Club - 4.6 km / 2.9 mi
Calvin College Ecosystem Preserve - 6.4 km / 4 mi
Forest Hills Fine Arts Center - 6.7 km / 4.1 mi
Calvin College - 6.7 km / 4.2 mi
Amway World Headquarters - 8.8 km / 5.5 mi
Leonardo da Vinci's Horse - 9.5 km / 5.9 mi
Frederik Meijer Gardens and Sculpture Park - 9.6 km / 5.9 mi
Cornerstone University - 9.8 km / 6.1 mi
Davenport University - 10 km / 6.2 mi
Aquinas College - 10.4 km / 6.5 mi
LaFontsee Galleries - 15.3 km / 9.5 mi
Huff Park - 15.5 km / 9.6 mi

The preferred airport for Best Western Hospitality Hotel & Suites is Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 6.1 km / 3.8 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Airport shuttle service is available on request from 4 AM to midnight. Fees may apply. Contact the property in advance to get details. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day
  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per day (maximum USD 70.00 per stay)

  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Indoor pool
  • -Free self parking
  • -24-hour business center
  • -Free area shuttle
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Spa tub
  • -Laundry facilities
  • -Free airport transportation
  • -Long-term parking (surcharge)
  • -Fitness facilities
  • -Free reception
  • -Free newspapers in lobby
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Picnic area
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible public washroom