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Hotel Jen Penang by Shangri-La

Self Rated: 4.0 out of 5
Magazine Road, George Town, 10300, Malaysia
4.0 out of 5 rating 2573 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Hotel Jen Penang by Shangri-La, you'll be centrally located in George Town, steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. This 4-star hotel is 0.5 mi (0.8 km) from Prangin Mall.

Rooms

Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining

Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

KOMTAR - 0.2 km / 0.1 mi
1st Avenue Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Prangin Mall - 0.4 km / 0.2 mi
Kidland Penang - 0.4 km / 0.2 mi
Penang Times Square - 0.5 km / 0.3 mi
Malaya Bicycle Museum - 0.6 km / 0.4 mi
Pasar Chowrasta - 0.7 km / 0.4 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Chew Thean Yeang (CTY Aquarium) - 0.9 km / 0.6 mi
Choo Chay Keong Temple - 0.9 km / 0.6 mi
Hock Teik Cheng Sin Temple - 1 km / 0.6 mi
Cannon Street - 1 km / 0.6 mi
New World Park - 1 km / 0.6 mi
Batik Painting Museum Penang - 1.1 km / 0.7 mi

The preferred airport for Hotel Jen Penang by Shangri-La is Penang (PEN-Penang Intl.) - 17.6 km / 11 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: MYR 3 per accommodation, per night

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 46 for adults and MYR 23 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Television in common areas
  • -Computer station
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference center
  • -Designated smoking areas (fines apply)
  • -Free beach shuttle
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -24-hour health club
  • -Babysitting or childcare (surcharge)
  • -Restaurant
  • -Sauna
  • -Steam room
  • -Garden
  • -Ballroom
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage