Hotel Jen Penang

Self Rated: 4.0 out of 5
Magazine Road, George Town, George Town, 10300, Malaysia
4.0 out of 5 rating 2268 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Hotel Jen Penang, you'll be centrally located in George Town, steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. This 4-star hotel is 0.5 mi (0.8 km) from Prangin Mall.

Rooms

Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining

Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 57 for adults and MYR 28.50 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: MYR 3 per accommodation, per night

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Free self parking
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Gift shops or newsstand
  • -Concierge services
  • -Hair salon
  • -Outdoor pool
  • -Restaurant
  • -Elevator/lift
  • -Bar/lounge
  • -Business center
  • -Ballroom
  • -Free wired Internet
  • -Television in common areas
  • -Luggage storage
  • -Computer station
  • -Limo or Town Car service available
  • -Multilingual staff
  • -Banquet hall
  • -Conference center
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Sauna
  • -Steam room
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Designated smoking areas (fines apply)
  • -Spa services on site
  • -Pool umbrellas
  • -24-hour health club
  • -Free beach shuttle