Serhs Natal Grand Hotel & Resort

Self Rated: 5.0 out of 5
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, 59090-002, Brazil
4.4 out of 5 rating 826 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be a 4-minute drive from Ponta Negra Beach and 10 minutes from Morro do Careca. This 5-star resort is 12.3 mi (19.9 km) from Genipabu Beach and 7.6 mi (12.2 km) from Cotovelo Beach.

Rooms

Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Marenostrum, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Dunes Park - 0.1 km / 0.1 mi
Natal Convention Center - 0.8 km / 0.5 mi
Ponta Negra Beach - 0.9 km / 0.5 mi
Praia Shopping - 1.7 km / 1.1 mi
Craft Fair of Ponta Negra - 1.8 km / 1.1 mi
Artesanato Potiguar Shops - 1.8 km / 1.1 mi
Artesanato Villarte Shops - 2.1 km / 1.3 mi
Dunnas Shopping Mall - 2.2 km / 1.4 mi
Seaway Shopping Mall - 2.9 km / 1.8 mi
Morro do Careca - 3.4 km / 2.1 mi
Frasqueirao Stadium - 4.1 km / 2.6 mi
Cidade Jardim Shopping Mall - 4.6 km / 2.9 mi
Mae Luiza Lighthouse - 7.2 km / 4.5 mi
Sun Clock - 7.5 km / 4.6 mi
Christmas Tree - 8.1 km / 5 mi

The preferred airport for Serhs Natal Grand Hotel & Resort is Natal (NAT-Governador Aluizio Alves Intl.) - 47.8 km / 29.7 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

You'll be asked to pay the following charges at the property:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Computer station
  • -Shopping on site
  • -Roll-in shower
  • -Bar/lounge
  • -Coffee shop or café
  • -Poolside bar
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Free pool cabanas
  • -Beach towels
  • -Arcade/game room
  • -Children's club (free)
  • -Meeting rooms
  • -Beach sun loungers
  • -Number of outdoor pools - 3
  • -Free beach cabanas
  • -Elevator
  • -Number of restaurants - 5
  • -Indoor pool
  • -Wheelchair accessible path of travel
  • -Braille or raised signage