Serhs Natal Grand Hotel

Self Rated: 5.0 out of 5
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, 59090-002, Brazil
4.5 out of 5 rating 7866 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Serhs Natal Grand Hotel in Natal (Via Costeira), you'll be within a 15-minute drive of Christmas Tree and Dunas Arena. This 5-star resort is 7.6 mi (12.2 km) from Fort of the Three Kings and 10.5 mi (17 km) from Pirangi Cashew Tree.

Rooms

Make yourself at home in one of the 396 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining

Grab a bite at Jangada, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Children's pool
  • -Sauna
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -Fitness facilities
  • -Hair salon
  • -Gift shops or newsstand
  • -Shopping on site
  • -Free beach cabanas
  • -Free pool cabanas
  • -Laundry facilities
  • -Spa tub
  • -Arcade/game room
  • -Garden
  • -Poolside bar
  • -Free breakfast
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Dry cleaning/laundry service
  • -Steam room
  • -Children's club
  • -Tours/ticket assistance
  • -Computer station
  • -Luggage storage
  • -Beach sun loungers
  • -Pool sun loungers
  • -Beach towels
  • -Children's club (free)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -Indoor pool
  • -Pool umbrellas