Castello City Hotel
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When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 10-minute drive of Natural History Museum of Crete and Heraklion Archaeological Museum. This 4-star hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.4 mi (0.7 km) from Hania Gate.
Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and wedding services.
Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: EUR 15 per vehicle (one-way)
- Late check-out fee: EUR 25 (subject to availability)
- In-room safe fee: EUR 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Tourism fee: EUR 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- -One meeting room
- -Conference space
- -Free WiFi
- -Free reception
- -Concierge services
- -Airport transportation (surcharge)
- -Free breakfast
- -Coffee shop or café
- -Multilingual staff
- -Dry cleaning/laundry service
- -Wedding services
- -Tours/ticket assistance
- -Conference center
- -Free self parking
- -Computer station
- -Rooftop terrace
- -Luggage storage
- -Free parking nearby
- -Babysitting or childcare (surcharge)
- -Safe-deposit box at front desk
- -24-hour front desk
- -Express check-out
- -24-hour business center
- -Smoke-free property
- -Express check-in
- -Coffee/tea in common areas