Due to the significant disruption caused by global restrictions imposed to help prevent the spread of COVID-19, our contact centre is experiencing significant congestion. Please continue to use online options to contact us.

Hakone Hotel

Self Rated: 4.0 out of 5
65 Hakone Hakone-Machi, Kanagawa, Hakone, 250-0521, Japan
4.2 out of 5 rating 465 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

When you stay at Hakone Hotel in Hakone, you'll be on a lake, a 1-minute drive from Lake Ashi and 7 minutes from Hakone Shrine. This 4-star hotel is 5.7 mi (9.2 km) from Hakone Kowakien Yunessun and 6.4 mi (10.3 km) from Hakone Open Air Museum.


Make yourself at home in one of the 49 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.


Enjoy recreation amenities such as bicycles to rent or take in the view from a garden.


Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and limited parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Ashi - 0.1 km / 0.1 mi
Hakone Karakuri Museum - 0.2 km / 0.1 mi
Hakone Ekiden Museum - 0.2 km / 0.1 mi
Hakone Sekisho - 0.2 km / 0.1 mi
Hakone Checkpoint Museum - 0.4 km / 0.2 mi
Narukawa Art Museum - 1.5 km / 0.9 mi
Kofukuin Temple - 1.6 km / 1 mi
Hakone Shrine - 2.4 km / 1.5 mi
Hakone Kurakake Golf Course - 3.2 km / 2 mi
Hakone Komagatake Ropeway - 4.2 km / 2.6 mi
Hakone-en Aquarium - 4.3 km / 2.7 mi
Kuzuryu Shrine - 6.6 km / 4.1 mi
Hakone Yunohana Golf Course - 6.6 km / 4.1 mi
Hakuryu Shrine - 6.8 km / 4.2 mi
Okada Museum of Art - 8.8 km / 5.4 mi

The preferred airport for Hakone Hotel is Tokyo (HND-Haneda) - 103.5 km / 64.3 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The front desk is open daily from 6:30 AM - midnight.
Train station shuttle service is available on request from 10:30 AM to 2:30 PM. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

  • A car is not required for transportation to and from this property.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2750 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free train station pickup
  • -Free WiFi
  • -Breakfast available (surcharge)
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Designated smoking areas
  • -Parking (limited spaces)
  • -Front desk (limited hours)
  • -Water dispenser
  • -Free train station drop-off
  • -Number of restaurants - 2
  • -Luggage storage
  • -Garden
  • -Elevator
  • -Wheelchair accessible – no