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Sheraton Santiago Hotel and Convention Center

Self Rated: 4.5 out of 5
Ave Santa Maria 1742, Santiago, 1742, Chile
4.0 out of 5 rating 2175 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

When you stay at Sheraton Santiago Hotel and Convention Center in Santiago, you'll be connected to the convention center, within a 5-minute drive of Costanera Center and Plaza de Armas. This 4.5-star hotel is 3.2 mi (5.1 km) from University of Chile and 3.9 mi (6.2 km) from National Stadium.

Rooms

Make yourself at home in one of the 379 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 50 km.

Dining

Enjoy international cuisine at El Jardin Coffee Shop, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 7575 square feet (704 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Santiago Metropolitan Park - 0.6 km / 0.4 mi
Sculpture Park - 0.8 km / 0.5 mi
Santiago Cable Car: Oasis Station - 1.1 km / 0.7 mi
Drugstore - 1.1 km / 0.7 mi
Sernatur - 1.1 km / 0.7 mi
Nescafé Theater of The Arts - 1.1 km / 0.7 mi
Vivo Panorámico - 1.3 km / 0.8 mi
Clinica Santa Maria - 1.6 km / 1 mi
Santiago Cable Car: Tupahue Station - 1.6 km / 1 mi
Gran Torre Santiago - 1.7 km / 1 mi
Chilean National Zoo - 1.8 km / 1.1 mi
Costanera Center - 1.9 km / 1.2 mi
La Chascona - 2.2 km / 1.3 mi
Patio Bellavista - 2.3 km / 1.4 mi
Peru Plaza - 2.6 km / 1.6 mi

The preferred airport for Sheraton Santiago Hotel and Convention Center is Santiago (SCL-Arturo Merino Benitez) - 21.7 km / 13.5 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.

You'll be asked to pay the following charges at the property:


  • Christmas Eve (24 December) Gala Dinner per adult: CLP 56222335000

  • Christmas Eve (24 December) Gala Dinner per child: CLP 56222335000 (up to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 56222335000

  • New Year's Eve (31 December) Gala Dinner per child: CLP 56222335000 (up to 18 years old)

  • Valentine's Day (14 February) Gala Dinner per adult: CLP 56222335000

  • Valentine's Day (14 February) Gala Dinner per child: CLP 56222335000 (from 18 to 18 years old)
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 11000 for adults and CLP 11000 for children (approximately)
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room wired Internet: CLP 7240 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Self parking fee: CLP 15000 per day
  • Rollaway bed fee: CLP 30000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa treatment room(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -One meeting room
  • -Area shuttle (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Number of bars/lounges - 3
  • -Sauna
  • -Steam room
  • -Garden
  • -Picnic area
  • -Ballroom
  • -Number of restaurants - 4
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 7575
  • -Elevator
  • -Coffee/tea in common areas
  • -Free grocery shopping service
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Conference space size (meters) - 704
  • -Visual alarms in hallways
  • -Braille or raised signage
  • -Assistive listening devices available