Hotel Santiago

Self Rated: 5.0 out of 5
Kennedy Avenue #4601, Santiago, 1025, Chile
4.5 out of 5 rating 2162 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

When you stay at Hotel Santiago in Santiago, you'll be next to a golf course, within a 15-minute drive of Palacio de la Moneda and Plaza de la Constitucion. This 5-star hotel is 5.3 mi (8.6 km) from San Cristobal Hill and 5.2 mi (8.4 km) from Santiago Town Square.

Rooms

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy Japanese cuisine at Matsuri, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 6671 square feet (620 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 18900 per person (approximately)
  • Airport shuttle fee: CLP 47000 per vehicle (one-way)
  • Pet fee: CLP 65000 per pet, per week
  • Rollaway bed fee: CLP 39000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 05 January 2016 to 30 April 2019 (completion date subject to change). The following areas are affected:


  • Bar/lounge

  • Exterior

  • Fitness facilities

  • Lobby

  • Sauna

  • Spa

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Features
  • -Children's pool
  • -Sauna
  • -Conference space
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -Free newspapers in lobby
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Airport transportation (surcharge)
  • -Ski storage
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Garden
  • -Library
  • -Poolside bar
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Wedding services
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Free self parking
  • -Free valet parking
  • -Computer station
  • -Luggage storage
  • -Ski shuttle (surcharge)
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Smoke-free property
  • -Outdoor pool
  • -24-hour health club
  • -Ski-in/ski-out access
  • -Pool umbrellas
  • -Free wired Internet