ITC Grand Central, a Luxury Collection Hotel, Mumbai

Self Rated: 5.0 out of 5
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, 400012, India
4.4 out of 5 rating 522 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

In the heart of Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a 5-minute drive of Tata Memorial Hospital and Mohammed Ali Road. This 5-star hotel is 3 mi (4.8 km) from Haji Ali Dargah and 4 mi (6.5 km) from Crawford Market.

Rooms

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy Indian cuisine at Kebabs and Kurries Indian, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held on select days. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

KEM Hospital - 0.5 km / 0.3 mi
Tata Memorial Hospital - 0.9 km / 0.5 mi
High Street Phoenix Mall - 2.1 km / 1.3 mi
Jijamata Udyaan - 2.4 km / 1.5 mi
Dr. Bhau Daji Lad Museum - 2.5 km / 1.5 mi
Siddhi Vinayak Temple - 2.7 km / 1.7 mi
Dhobi Ghat - 2.8 km / 1.7 mi
Shree Siddhivinayak Ganapati Temple - 2.8 km / 1.7 mi
Plaza Cinema - 3.1 km / 1.9 mi
Prince Aly Khan Hospital - 3.5 km / 2.2 mi
Atria Mall - 3.9 km / 2.4 mi
Lamington Road - 4.1 km / 2.5 mi
Nehru Planetarium - 4.1 km / 2.6 mi
Nehru Science Centre - 4.1 km / 2.6 mi
Shivaji Park - 4.2 km / 2.6 mi

The preferred airport for ITC Grand Central, a Luxury Collection Hotel, Mumbai is Chhatrapati Shivaji Intl. Airport (BOM) - 16.9 km / 10.5 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • Free WiFi in public areas has a 4-device limit.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1418 per person (approximately)
  • Fee for in-room wireless Internet: INR 353 per 24-hour period (4-device limit, rates may vary)
  • Fee for in-room wired Internet: INR 353 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 1588 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Computer station
  • -Limo or Town Car service available
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Sauna
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -24-hour business center
  • -Conference space
  • -Tours/ticket assistance
  • -Full-service spa
  • -Free valet parking
  • -Meeting rooms
  • -Number of restaurants - 3
  • -Number of bars/lounges - 3
  • -Wheelchair accessible (may have limitations)
  • -Free WiFi (limited) device count - 4
  • -Elevator
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Visual alarms in hallways
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Valet for wheelchair-equipped vehicle
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Wheelchair accessible path of travel