ITC Grand Central, a Luxury Collection Hotel, Mumbai

Self Rated: 5.0 out of 5
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, 400012, India
4.5 out of 5 rating 3359 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

A stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai places you in the heart of Mumbai, a 3-minute drive from KEM Hospital and 11 minutes from Mohammed Ali Road. This 5-star hotel is 2.6 mi (4.1 km) from Siddhi Vinayak Temple and 4.1 mi (6.7 km) from Mahalaxmi Temple.

Rooms

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite at Kebabs and Kurries, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa. Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • Free WiFi in public areas has a 4-device limit.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1418 per person (approximately)
  • Fee for in-room wireless Internet: INR 353 per 24-hour period (4-device limit, rates may vary)
  • Fee for in-room wired Internet: INR 353 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 1588 per vehicle (one way)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -24-hour business center
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -Hair salon
  • -Outdoor pool
  • -Indoor pool
  • -Elevator/lift
  • -Fitness facilities
  • -Ballroom
  • -Free newspapers in lobby
  • -Luggage storage
  • -Computer station
  • -Spa treatment room(s)
  • -Limo or Town Car service available
  • -Multilingual staff
  • -Coffee shop or café
  • -Airport transportation (surcharge)
  • -Sauna
  • -Health club
  • -Tours/ticket assistance
  • -Full-service spa
  • -Spa services on site
  • -Free valet parking