Coco Ocean Resort & Spa

Self Rated: 5.0 out of 5
One Bamboo Drive, Kombo Coastal Road, Bijilo, Serrekunda, Gambia
4.5 out of 5 rating 489 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Coco Ocean Resort & Spa in Serrekunda, you'll be by the ocean, just steps from Bijilo Beach and a 4-minute drive from Bijilo Forest Park. This 5-star hotel is 2.1 mi (3.3 km) from Kololi Beach and 5.2 mi (8.3 km) from Independence Stadium.

Rooms

Make yourself at home in one of the 88 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy international cuisine at Coco Beach, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:30 AM.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 9 AM to 7 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A resort fee is included in the total price displayed.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR From 24.00 per vehicle (one-way)
  • Late check-out fee: EUR Upto Euro50.00 (subject to availability)
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee
The resort fee includes:

  • Breakfast

  • Pool access

  • Beach access

  • Beach loungers

  • Beach towels

  • Fitness center access

  • Internet access

  • In-room safe

  • In-room coffee

  • Parking

  • Lending library access

  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 14 May 2018 to 09 June 2018 (completion date subject to change). The following areas are affected:


  • Swimming pool

  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
The property will be renovating from 14 May 2018 to 04 June 2018 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Features
  • -Sauna
  • -Spa treatment room(s)
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Free WiFi
  • -Fitness facilities
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Free beach cabanas
  • -Free pool cabanas
  • -Garden
  • -Library
  • -Free breakfast
  • -Coffee shop or café
  • -Spa services on site
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -On private beach
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Conference center
  • -Free self parking
  • -Luggage storage
  • -Beach umbrellas
  • -Beach sun loungers
  • -Pool sun loungers
  • -Beach towels
  • -Terrace
  • -24-hour front desk
  • -24-hour business center
  • -Express check-in
  • -Indoor pool
  • -Pool umbrellas
  • -Television in common areas