Casa Pestagua Relais Châteaux

Self Rated: 4.5 out of 5
Santo Domingo, 33-63, Cartagena, 130001, Colombia

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Property Details

Property Location

With a stay at Casa Pestagua Relais Châteaux in Cartagena (Cartagena Walled City), you'll be a 4-minute walk from San Pedro Claver Church and Convent and 7 minutes by foot from Puerta del Reloj. This 4.5-star hotel is 2.3 mi (3.6 km) from San Felipe de Barajas Castle and 8 mi (12.9 km) from Jaime Moron Stadium.

Rooms

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 2152 square feet (200 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Airport shuttle service is available on request. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Rollaway bed fee: USD 99 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

  • Resort fee: USD 3 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Laundry facilities
  • -Concierge services
  • -Outdoor pool
  • -Restaurant
  • -Elevator/lift
  • -Bar/lounge
  • -Free breakfast
  • -Free reception
  • -Free wired Internet
  • -Luggage storage
  • -Multilingual staff
  • -Banquet hall
  • -One meeting room
  • -Airport transportation (surcharge)
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Full-service spa
  • -Spa services on site
  • -Billiards or pool table
  • -Supervised childcare/activities (surcharge)