Charleston Santa Teresa Cartagena

Self Rated: 5.0 out of 5
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, 130001, Colombia
4.6 out of 5 rating 422 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

Located in Cartagena (Cartagena Walled City), Charleston Santa Teresa Cartagena is within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. This 5-star hotel is 0.7 mi (1.1 km) from Bocagrande Beach and 2.3 mi (3.7 km) from Castillo Grande Beach.

Rooms

Make yourself at home in one of the 87 individually decorated guestrooms, featuring iPads and MP3 docking stations. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Dining

Grab a bite at La Terraza, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has facilities measuring 2626 square feet (244 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Caribbean Naval Museum - 0.1 km / 0.1 mi
Plaza de San Pedro Claver - 0.2 km / 0.1 mi
Parque de La Marina - 0.2 km / 0.1 mi
Naval Museum Cartagena - 0.2 km / 0.1 mi
San Pedro Claver Church and Convent - 0.2 km / 0.1 mi
Cartagena Museum of Modern Art - 0.2 km / 0.2 mi
Palace of the Inquisition Cartagena Historical Museum - 0.3 km / 0.2 mi
Botero's Mujer Reclinada - 0.3 km / 0.2 mi
Santo Domingo Square - 0.3 km / 0.2 mi
Plaza Santo Domingo - 0.3 km / 0.2 mi
Santo Domingo Church and Monastery - 0.3 km / 0.2 mi
Aduana Square - 0.3 km / 0.2 mi
Zenu Gold Museum - 0.3 km / 0.2 mi
Casa del Marques de Premio Real - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi

The preferred airport for Charleston Santa Teresa Cartagena is Cartagena (CTG-Rafael Nunez Intl.) - 5.5 km / 3.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 7 AM to 7 PM.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

You'll be asked to pay the following charges at the property:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 117.0 per night

  • Rollaway bed fee: USD 100.0 per night
  • Facilities fee: USD 12 per accommodation, per night and includes use of:


  • - Fitness facilities
    - Spa tub
    - Spa
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Shopping on site
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Free WiFi
  • -Outdoor pool
  • -Spa treatment room(s)
  • -Laundry facilities
  • -Conference space
  • -Conference center
  • -Reception hall
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -24-hour health club
  • -Pool sun loungers
  • -Number of restaurants - 3
  • -Coffee shop or café - 1
  • -Ballroom
  • -Number of meeting rooms - 3
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 2626
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Rooftop terrace
  • -Conference space size (meters) - 244
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Wheelchair-accessible concierge desk