smartline Neptuno Beach

Self Rated: 4.0 out of 5
Ammoudara, Heraklio, Heraklion, Malevizi, 71414, Greece
4.5 out of 5 rating 508 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

Located in Malevizi, smartline Neptuno Beach is by the sea, a 1-minute drive from Ammoudara Beach and 5 minutes from Pankritio Stadium. This 4-star property is 4.1 mi (6.5 km) from Heraklion Port and 4.2 mi (6.8 km) from Heraklion Archaeological Museum.


Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.


Relax and unwind with massages and body treatments. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at Main Restaurant, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Pankritio Stadium - 2.1 km / 1.3 mi
Theodoros Vardinogiannis Stadium - 2.9 km / 1.8 mi
Kapetan Mihalis Korakas - 3.9 km / 2.4 mi
Hania Gate - 3.9 km / 2.4 mi
Freedom National Stadium - 3.9 km / 2.4 mi
Venetian Walls - 4 km / 2.5 mi
Natural History Museum of Crete - 4.2 km / 2.6 mi
Agia Ekaterini Church - 4.4 km / 2.7 mi
St. Minas Cathedral - 4.4 km / 2.8 mi
Historical Museum of Crete - 4.5 km / 2.8 mi
Dermatas Gate - 4.5 km / 2.8 mi
Panayia Akrotiriani - 4.5 km / 2.8 mi
Heraklion Museum of Religious Art - 4.6 km / 2.8 mi
Monastery of St. Peter and St. Paul - 4.7 km / 2.9 mi
Italian Archaeological School - 4.8 km / 3 mi

The preferred airport for smartline Neptuno Beach is Heraklion (HER-Nikos Kazantzakis) - 11.2 km / 7 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Important Information

Please note, there is important information about this property to know before you arrive.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • -Free self parking
  • -Snack bar/deli
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Concierge services
  • -Outdoor pool
  • -Restaurant
  • -Elevator/lift
  • -Free breakfast
  • -Television in common areas
  • -Luggage storage
  • -Computer station
  • -Multilingual staff
  • -Terrace
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Meeting rooms
  • -Beach towels
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Children's club (free)
  • -Water dispenser
  • -Supervised childcare/activities (surcharge)
  • -Beach umbrellas
  • -Beach sun loungers
  • -Number of floors - 2
  • -Number of buildings/towers - 3
  • -Total number of rooms - 135