The Ritz-Carlton, Santiago

Self Rated: 5.0 out of 5
Calle El Alcalde 15, Las Condes, Santiago, 6772208, Chile
4.6 out of 5 rating 266 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

With a stay at The Ritz-Carlton, Santiago, you'll be centrally located in Santiago, within a 5-minute drive of Costanera Center and Clinica Santa Maria. This 5-star hotel is 4 mi (6.4 km) from Plaza de Armas and 7.6 mi (12.2 km) from Movistar Arena.

Rooms

Make yourself at home in one of the 205 air-conditioned rooms featuring iPod docking stations and minibars. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wired Internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining

Enjoy a meal at Estro or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Santiago? This hotel has facilities measuring 9,000 square feet (1 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Peru Plaza - 0.5 km / 0.3 mi
Los Leones Golf Club - 0.7 km / 0.4 mi
Costanera Center - 1.1 km / 0.7 mi
Gran Torre Santiago - 1.3 km / 0.8 mi
Uruguay Park - 1.3 km / 0.8 mi
Bicentennial Park - 1.7 km / 1.1 mi
Sculpture Park - 2 km / 1.2 mi
Sernatur - 2.5 km / 1.5 mi
Municipal Market of Providencia - 2.6 km / 1.6 mi
Santiago Cable Car: Oasis Station - 2.7 km / 1.7 mi
KidZania Santiago - 2.8 km / 1.7 mi
Parque Arauco Mall - 2.8 km / 1.7 mi
Apumanque - 2.9 km / 1.8 mi
Nescafé Theater of The Arts - 3 km / 1.9 mi
Santiago Cable Car: Tupahue Station - 3.6 km / 2.2 mi

The preferred airport for The Ritz-Carlton, Santiago is Arturo Merino Benitez Airport (SCL) - 26.8 km / 16.7 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 77 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay

  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Self parking (surcharge)
  • -Restaurant
  • -Bar/lounge
  • -Coffee shop or café
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference center
  • -Tours/ticket assistance
  • -WiFi (surcharge)
  • -Spa services on site
  • -Full-service spa
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (meters) - 1
  • -Conference space size (feet) - 9,000
  • -Elevator
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Visual alarms in hallways
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge
  • -Assistive listening devices in meeting rooms
  • -Wheelchair-accessible concierge desk
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking