Hilton Cartagena

Self Rated: 4.5 out of 5
Avenida Almirante Brion, El Laguito, Cartagena, 130001, Colombia
4.0 out of 5 rating 2573 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Hilton Cartagena in Cartagena, you'll be on the beach, within a 15-minute drive of San Pedro Claver Church and Convent and Bocagrande Beach. This 4.5-star resort is 3.5 mi (5.7 km) from Puerta del Reloj and 3.8 mi (6.1 km) from San Felipe de Barajas Castle.

Rooms

Make yourself at home in one of the 341 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. This resort also features wireless Internet access (surcharge), an arcade/game room, and gift shops/newsstands.

Dining

Enjoy international cuisine at Las Chivas Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 51920 for adults and COP 51920 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Fee for wireless Internet in public areas: COP 5000 per day (rates may vary)
  • Fee for wired Internet in public areas: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Children's pool
  • -Sauna
  • -Conference space
  • -Spa treatment room(s)
  • -Turkish bath/Hammam
  • -Accessible bathroom
  • -Bar/lounge
  • -Elevator/lift
  • -Free newspapers in lobby
  • -Hair salon
  • -ATM/banking
  • -Gift shops or newsstand
  • -Shopping on site
  • -WiFi (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Arcade/game room
  • -Garden
  • -Poolside bar
  • -Spa services on site
  • -Dry cleaning/laundry service
  • -Steam room
  • -Wedding services
  • -Tours/ticket assistance
  • -Waterslide
  • -Conference center
  • -Beach bar
  • -Free self parking
  • -Luggage storage
  • -Beach sun loungers
  • -Pool sun loungers
  • -Beach towels
  • -Children's club (free)
  • -24-hour front desk
  • -24-hour fitness facilities
  • -24-hour business center
  • -Smoke-free property
  • -Wired Internet access - surcharge