Mercure Santiago Centro

Self Rated: 3.5 out of 5
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, 8320000, Chile
4.1 out of 5 rating 624 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

A stay at Mercure Santiago Centro places you in the heart of Santiago, within a 5-minute walk of San Francisco Church and National Archive. This hotel is 0.3 mi (0.4 km) from Pontifical Catholic University of Chile and 0.4 mi (0.6 km) from Lastarria District.

Rooms

Make yourself at home in one of the 142 guestrooms featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center.

Dining

Satisfy your appetite for lunch or dinner at Amaranto, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Santiago? This hotel has facilities measuring 8019 square feet (745 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

National Library of Chile - 0.2 km / 0.1 mi
San Francisco Church - 0.2 km / 0.1 mi
National Archive - 0.3 km / 0.2 mi
Pontifical Catholic University of Chile - 0.4 km / 0.3 mi
Municipal Theatre of Santiago - 0.4 km / 0.3 mi
University of Chile - 0.6 km / 0.3 mi
Santa Lucia Hill - 0.6 km / 0.4 mi
Lastarria District - 0.6 km / 0.4 mi
Gabriela Mistral Cultural Center - 0.7 km / 0.4 mi
Vivo Imperio - 0.7 km / 0.4 mi
Plaza de Armas - 0.9 km / 0.6 mi
Santiago Museum - 0.9 km / 0.6 mi
Palacio de la Moneda - 1 km / 0.6 mi
Torre Entel - 1 km / 0.6 mi
Forest Park - 1 km / 0.7 mi

The preferred airport for Mercure Santiago Centro is Arturo Merino Benitez Airport (SCL) - 19.1 km / 11.9 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 6000 for adults and CLP 6000 for children (approximately)
  • Airport shuttle fee: CLP 25000 per vehicle (one way)
  • Self parking fee: CLP 8400.00 per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Offsite parking discounted rates available
  • -24-hour fitness facilities
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Express check-out
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Business center
  • -Free wired Internet
  • -Luggage storage
  • -Computer station
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Terrace
  • -Airport transportation (surcharge)
  • -Meeting rooms
  • -Conference space size (feet) - 8019
  • -Conference space size (meters) - 745
  • -Elevator
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking