Hotel Santa Cruz Cartagena

Self Rated: 2.5 out of 5
Calle De La Moneda 7 54, Cartagena, 13001, Colombia

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Property Details

Property Location

A stay at Hotel Santa Cruz Cartagena places you in the heart of Cartagena, within a 10-minute walk of Puerta del Reloj and San Pedro Claver Church and Convent. This hotel is 1.2 mi (1.9 km) from San Felipe de Barajas Castle and 5.2 mi (8.3 km) from Jaime Moron Stadium.

Rooms

Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.

Amenities

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. Guests can get around on the shuttle (surcharge), which operates within 1 km.

Dining

Take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary English breakfast is served daily.

Business, Other Amenities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the hotel to the airport (available on request) and a cruise ship terminal shuttle.

Check-in time starts at 3pm. Check-out time is 1pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle
  • Late check-out fee: COP 90000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Free WiFi
  • -Express check-in
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Free breakfast
  • -Free reception
  • -Multilingual staff
  • -Terrace
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Cruise terminal shuttle (surcharge)
  • -Area shuttle (surcharge)
  • -Shopping center shuttle (surcharge)
  • -Airport transportation - drop-off (surcharge)