Ole Sereni

Self Rated: 4.5 out of 5
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500, Kenya
4.0 out of 5 rating 1521 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

Located in Nairobi, Ole Sereni is in a national park, within a 15-minute drive of Nyayo National Stadium and Parliament Building. This 4.5-star hotel is 3.6 mi (5.8 km) from Kenyatta International Convention Centre and 4.3 mi (6.9 km) from Nairobi City Stadium.

Rooms

Make yourself at home in one of the 134 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an attached winery, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The shuttle (surcharge) will take you to the nearby casino or shopping center.

Dining

Enjoy international cuisine at The Big Five Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 4650 square feet (432 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Check-in time starts at 2pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 2500 per person (approximately)
  • Airport shuttle fee: KES 1550.00 per person (one way)
  • Airport shuttle fee per child: KES 1550.00 (one-way), (from 12 to 18 years old)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Sauna
  • -Conference space
  • -Parking (limited spaces)
  • -Spa treatment room(s)
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Hair salon
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Barbecue grill(s)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Spa tub
  • -Garden
  • -Poolside bar
  • -Coffee shop or café
  • -Health club
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Steam room
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Casino shuttle (surcharge)
  • -Shopping center shuttle (surcharge)
  • -Designated smoking areas (fines apply)
  • -Conference center
  • -Snack bar/deli
  • -Free self parking
  • -Computer station
  • -Luggage storage
  • -Winery attached
  • -Pool sun loungers
  • -Terrace
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Outdoor pool
  • -Free long-term parking
  • -Pool umbrellas
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Free wired Internet