Mara Serena Safari Lodge

Self Rated: 4.0 out of 5
Maasai Mara Game Reserve, P.O. Box 48690 N, Masai Mara, Kenya

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Property Details

Property Location

When you stay at Mara Serena Safari Lodge in Masai Mara, you'll be in a national park and steps from Maasai Mara National Reserve. This 4-star lodge is 13.4 mi (21.5 km) from Oloololo Gate and 23.9 mi (38.5 km) from Musiara Gate.

Rooms

Make yourself at home in one of the 74 guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Amenities

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This lodge also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Check-in time starts at 12pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The front desk is open daily from 6 AM - midnight Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. This property is located inside a national park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from time of issue. If guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person
  • Airport shuttle fee per child: USD 13.00 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 70 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Free self parking
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Gift shops or newsstand
  • -Concierge services
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Business center
  • -Fitness facilities
  • -Free reception
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Luggage storage
  • -One meeting room
  • -Airport transportation (surcharge)
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Spa services on site
  • -Front desk (limited hours)
  • -Babysitting or childcare