Nairobi Serena Hotel

Self Rated: 5.0 out of 5
Kenyatta Avenue / Processional Way, Nairobi, Kenya

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Property Details

Property Location

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, just a 4-minute walk from Central Park and 6 minutes by foot from Nairobi Gallery. This 5-star hotel is 9 mi (14.5 km) from Moi International Sports Centre and 0.5 mi (0.8 km) from Teleposta Towers.

Rooms

Make yourself at home in one of the 183 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy international cuisine at Cafe Magreb, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Check-in time starts at 12pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available on request. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3547 per person (approximately)
  • Airport shuttle fee: KES 4000 per person (one way)
  • Rollaway bed fee: KES 10200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Features
  • -Children's pool
  • -Sauna
  • -Swim-up bar
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Hair salon
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Garden
  • -Poolside bar
  • -Coffee shop or café
  • -Spa services on site
  • -Business center
  • -Porter/bellhop
  • -Steam room
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Free self parking
  • -Luggage storage
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Express check-in
  • -Outdoor pool