Fairmont The Norfolk

Self Rated: 5.0 out of 5
Harry Thuku Road, PO Box 58581, Nairobi, 00200, Kenya
4.5 out of 5 rating 1208 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Fairmont The Norfolk, you'll be centrally located in Nairobi, just a 4-minute walk from Kenya National Theatre and 6 minutes by foot from Jeevanjee Gardens. This 5-star hotel is 8.3 mi (13.3 km) from Moi International Sports Centre and 0.1 mi (0.1 km) from University of Nairobi.

Rooms

Make yourself at home in one of the 170 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have rainfall showerheads and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 12pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. 24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 8000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Sauna
  • -Swim-up bar
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Garden
  • -Poolside bar
  • -Coffee shop or café
  • -Health club
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Steam room
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Conference center
  • -Free self parking
  • -Free valet parking
  • -Luggage storage
  • -Pool sun loungers
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Express check-in
  • -Outdoor pool
  • -Pool umbrellas
  • -Coffee/tea in common areas
  • -Free wired Internet