Hotel Royal Neptun

Self Rated: 4.0 out of 5
Kardinala Stepinca 31, Dubrovnik, 20000, Croatia
4.5 out of 5 rating 667 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

Located in Dubrovnik (Babin Kuk), Hotel Royal Neptun is within a 15-minute walk of Lapad Beach and Copacabana Beach. This 4-star hotel is 4.6 mi (7.5 km) from Banje Beach and 2.8 mi (4.5 km) from Dubrovnik Ferry Port.

Rooms

Make yourself at home in one of the 91 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at On the Rocks, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Poluotok Lapad - 0.1 km / 0.1 mi
Copacabana Beach - 0.8 km / 0.5 mi
Lapad Beach - 1.1 km / 0.7 mi
University of Dubrovnik - 1.8 km / 1.1 mi
Luka Gruz - 1.9 km / 1.2 mi
Dubrovnik Shopping Minčeta - 2.9 km / 1.8 mi
Gruz Open Market - 3.2 km / 2 mi
Gruz Harbor - 3.6 km / 2.2 mi
Red History Museum - 3.6 km / 2.2 mi
Dubrovnik Ferry Port - 3.6 km / 2.2 mi
Golden Sun Casino - 3.6 km / 2.2 mi
American College of Management and Technology - 4.9 km / 3 mi
Lovrijenac Fort - 4.9 km / 3.1 mi
Pile Gate - 5 km / 3.1 mi
Dubrovnik Cable Car - 5.3 km / 3.3 mi

The preferred airport for Hotel Royal Neptun is Dubrovnik Airport (DBV) - 24.1 km / 15 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property's swimming pools are subject to closure periodically due to weather conditions.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • The seasonal pool will be open from April to October.

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A car is required for transportation to and from this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast and through room service.

  • The property affirms that it adheres to the Croatian Tourism Association (HUT - Croatia) sanitization guidelines.
  • Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.92 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.64 per person, per night for adults; EUR 1.32 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 39 per vehicle (one way)
  • Covered self parking fee: EUR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Self parking (surcharge)
  • -Bar/lounge
  • -Free breakfast
  • -Coffee shop or café
  • -Poolside bar
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor seasonal pool
  • -Children's pool
  • -Sauna
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Reception hall
  • -Ferry terminal shuttle (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Parking (limited spaces)
  • -Meeting rooms
  • -Number of restaurants - 3
  • -Number of bars/lounges - 2
  • -Number of outdoor pools - 3
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Covered parking
  • -Uncovered parking
  • -Secured parking
  • -Wheelchair accessible parking
  • -Bicycle rentals on site
  • -Mountain biking nearby