Hotel de la Cite Carcassonne - MGallery Collection

Self Rated: 5.0 out of 5
Place Auguste Pierre Pont, Carcassonne, 11000, France

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Property Details

Property Location

When you a stay at Hotel de la Cite Carcassonne - MGallery Collection in Carcassonne, you'll be in the historical district, just steps from Basilica of St. Nazaire and St. Celse and Aude Gate. This 5-star hotel is 0.3 mi (0.4 km) from Chateau Comtal and 0.3 mi (0.5 km) from Narbonnaise Gate.

Rooms

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Satisfy your appetite for lunch or dinner at La Barbacane, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.


National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Know Before You Go

  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.5 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Restaurant
  • -Spa treatment room(s)
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Accessible bathroom
  • -In-room accessibility
  • -Newspapers in lobby (surcharge)
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Spa tub
  • -Garden
  • -Poolside bar
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Designated smoking areas (fines apply)
  • -Conference center
  • -Valet parking (surcharge)
  • -Luggage storage
  • -Winery attached
  • -Babysitting or childcare (surcharge)
  • -24-hour front desk
  • -Outdoor pool