Wish Serrano

Self Rated: 4.0 out of 5
Av das Hortensias, 1480, Gramado, 95670-000, Brazil

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Property Details

Property Location

With a stay at Wish Serrano , you'll be centrally located in Gramado, within a 5-minute drive of Mini Mundo and Black Lake Park. This 4-star hotel is 4 mi (6.4 km) from Gramado Zoo and 8.5 mi (13.6 km) from Caracol State Park.

Rooms

Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining

Grab a bite at Spazio Due, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: BRL 25,00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • Tourism fee: BRL 2.14 per accommodation, per night

  • Resort fee: 10 percent of room rate

The resort fee includes:

  • Breakfast

  • Pool access

  • Fitness center access

  • Nearby fitness center access

  • Internet access

  • Valet parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -24-hour fitness facilities
  • -In-room accessibility
  • -Free WiFi
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Garden
  • -Spa tub
  • -Laundry facilities
  • -Conference space
  • -ATM/banking
  • -Hair salon
  • -Outdoor pool
  • -Indoor pool
  • -Bar/lounge
  • -Business center
  • -Free breakfast
  • -Fireplace in lobby
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Barbecue grill(s)
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Multilingual staff
  • -Shopping on site
  • -One meeting room
  • -Coffee shop or café
  • -Designated smoking areas
  • -Sauna
  • -Steam room
  • -Children's pool
  • -Tennis on site
  • -Tours/ticket assistance
  • -Arcade/game room
  • -Babysitting or childcare (surcharge)
  • -Full-service spa
  • -Spa services on site
  • -Pool sun loungers
  • -Outdoor tennis court
  • -Billiards or pool table
  • -Children's club
  • -Supervised childcare/activities (surcharge)
  • -Children's club (surcharge)