Lake Kivu Serena Hotel

Self Rated: 4.0 out of 5
Gisenyi Rwanda, Gisenyi, 00100, Rwanda

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Property Details

Property Location

With a stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, just steps from Gisenyi Beach and a 4-minute drive from Rwanda Tourism University College. This 4-star hotel is 1.7 mi (2.8 km) from Kigali Independent University.

Rooms

Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones and safes, and you can also request cribs/infant beds (complimentary).

Amenities

Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar, or stay in and take advantage of the 24-hour room service. A complimentary breakfast is included.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Airport shuttle service is available on request. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -Conference space
  • -In-room accessibility
  • -Free WiFi
  • -Bar/lounge
  • -Concierge services
  • -Gift shops or newsstand
  • -Garden
  • -Free breakfast
  • -Spa services on site
  • -Porter/bellhop
  • -Free self parking
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -24-hour front desk
  • -Express check-out
  • -24-hour business center
  • -Outdoor pool
  • -24-hour health club
  • -Airport transportation - drop-off (surcharge)
  • -Swimming pool