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A stay at Kigali Serena Hotel places you in the heart of Kigali, a 3-minute drive from Union Trade Center and 9 minutes from Kigali Genocide Memorial Centre. This 5-star hotel is 4.1 mi (6.6 km) from Kigali Convention Centre and 6 mi (9.6 km) from Stade Amahoro.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary breakfast is included.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- Only registered guests are allowed in the guestrooms.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: RWF 17,850 per person (roundtrip)
- Airport shuttle fee per child: RWF 11.90 (one way), (up to 7 years old)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- -Spa treatment room(s)
- -In-room accessibility
- -Free WiFi
- -Babysitting or childcare
- -Fitness facilities
- -Free newspapers in lobby
- -Hair salon
- -Concierge services
- -Gift shops or newsstand
- -Airport transportation (surcharge)
- -Laundry facilities
- -Poolside bar
- -Free breakfast
- -Coffee shop or café
- -Spa services on site
- -Multilingual staff
- -Dry cleaning/laundry service
- -Limo or Town Car service available
- -Tours/ticket assistance
- -Free self parking
- -Babysitting or childcare (surcharge)
- -Safe-deposit box at front desk
- -24-hour front desk
- -Express check-out
- -24-hour business center
- -Express check-in
- -Outdoor pool