Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Self Rated: 4.0 out of 5
Europa-Park-Strasse 4/6, Rust, 77977, Germany
4.5 out of 5 rating 733 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

Located in Rust, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is within a 15-minute drive of Europa-Park and Kaiserstuhl. This 4-star hotel is 27.2 mi (43.8 km) from Little Venice and 29.3 mi (47.1 km) from Chateau du Haut-Koenigsbourg.


Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and in-room child care (surcharge).


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include babysitting/childcare (surcharge), an arcade/game room, and gift shops/newsstands.


Stop by the hotel's restaurant, Castillo, for dinner, or grab snacks at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.

Business, Other Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Ortenau - 0.1 km / 0.1 mi
Europa-Park - 1.7 km / 1.1 mi
Funny-World - 4.9 km / 3.1 mi
Kaiserstuhl - 18.4 km / 11.5 mi
Schloss Burkheim - 31.6 km / 19.6 mi
Messe Freiburg - 32.6 km / 20.2 mi
L'O Waterpark - 34.6 km / 21.5 mi
Church of St. Pierre and St. Paul - 35.3 km / 22 mi
Freiburg Main Cathedral - 35.8 km / 22.2 mi
Muensterplatz - 35.8 km / 22.2 mi
Old Town Hall (Altes Rathaus) - 35.9 km / 22.3 mi
Schwabentor Gate - 36.5 km / 22.7 mi
Freiburg Concert Hall - 37.5 km / 23.3 mi
University of Freiburg - 37.7 km / 23.4 mi
Cigoland Park - 37.8 km / 23.5 mi

The nearest airports are:
Colmar (CMR-Houssen) - 40.1 km / 24.9 mi
Strasbourg (XER-Boulevard de Metz Bus Stop) - 58.3 km / 36.2 mi
Strasbourg (SXB-Strasbourg Intl.) - 59.3 km / 36.8 mi
Karlsruhe Baden-Baden (FKB-Baden Airpark) - 81.4 km / 50.6 mi

The preferred airport for Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is Karlsruhe Baden-Baden (FKB-Baden Airpark).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.
The check-in location differs from the property location. To check in, go to El Andaluz
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. The onsite theme park, Europa-Park, is open now through November 4, 2018, November 24, 2018-January 6, 2019, and April 6-November 3, 2019. The theme park is closed November 5-23, 2018, January 7-April 5, 2019, and November 23, 2019-January 6, 2020.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 13 per pet, per night
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Shopping on site
  • -Bar/lounge
  • -Free breakfast
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Hair salon
  • -Outdoor seasonal pool
  • -Children's pool
  • -Health club
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -One meeting room
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Number of buildings/towers - 1
  • -Year Built - 1999
  • -Number of floors - 9
  • -Total number of rooms - 120
  • -Restaurant
  • -Electric car charging station
  • -Sauna
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-out